- More than half of the companies surveyed by ResumeBuilder said they already use ChatGPT, and half of the companies reported replacing worker tasks with generative AI.
- ChatGPT is used to do everything from writing job descriptions to helping programmers.
- The push to use AI is growing as companies like Alphabet, Microsoft, and OpenAI continue to invest in the technology.
Nicholas Kokovlis | Norphoto | Getty Images
The recent launch of Google Bard brings another tech giant into the field of generative AI, along with Microsoft’s Bing Chat and OpenAI’s ChatGPT.
But how many business leaders are currently using AI technology in daily operations or planning to do so?
According to new research, a lot. half of the companies ResumeBuilder cleared in February They said they are using ChatGPT; 30% said they plan to do so. The data included 1,000 responses from the ResumeBuilder network of business leaders.
Data may be the tip of the iceberg, said Stacey Haller, senior career advisor at ResumeBuilder. Since the survey was completed, more professionals have begun to use generative AI.
Haller said age and current economic status affected the results. For example, 85% of the participants were under the age of 44, and younger workers are more likely to adopt the new technology.
“If you’re 38 or 40, you grew up with technology on your hands,” she said. “This is second nature to you.”
Large adoption is also related to the post-pandemic job market, Haller said. After expanding during the pandemic, she said, companies are adapting to the new economy through automation.
“We saw ChatGPT replace jobs in the HR department first, where people write job descriptions or respond to applicants,” Haller said. “I don’t know many people who like writing job descriptions, and I’ve been in this world for a long time.”
ResumeBuilder collects employment data to help applicants build cover letters and resumes while searching.
When companies automate writing tasks, they leave money available for more strategic areas of the company. According to the data, half of the companies applying AI said they saved $50,000, and a tenth of the companies said they saved $100,000.
The other area where ChatGPT has an impact is in coding. Haller said companies are using generative AI to speed up coding tasks and use the time and money you save for retraining and hiring.
“If they can create good enough code to reduce the labor cost, they can take their code budget and pay the developers,” she said. Or better yet, retrain code writers to do the jobs they need them to fill.
She said that it is still difficult to find great developers, and every part is important.
CEO Praveen Ghanta founded Fraction, a startup professional services company to help tech companies find top developers, and says generative AI is part of his company’s strategy. Artificial intelligence as a skill set is already an outstanding resume.
“We saw it first on the demand side,” Ganta said. “Now we’re seeing it pop up on developers’ resumes as a skill.”
ResumeBuilder found that nine out of 10 respondent companies sought potential employees with ChatGPT experience. One version of ChatGPT as a resume skill is what Ghanta called Quick Engineering.
“For example, ChatGPT is bad at math,” he said, but candidates can rely on their quick engineering expertise to see which input produces the best results. “If you say, ‘Let’s do this step by step’ at the command prompt, his ability to solve arithmetic word problems will go up exponentially,” he said.
Ganta said the idea for Fraction came when he was recruiting at a former startup and found talent by hiring part-time developers already working for major tech companies. He found that developers with 12 years of experience and quick AI skills still needed help standing up to hiring managers.
“Today’s currency hasn’t changed in employment, it’s a resume,” said Ganta. “Hiring managers still want to see that paper, and PDF, and many developers have really bad resumes.”
They are not writers, he said, and struggle to clearly represent their work experience. His team is using an AI workflow to combat this. Customers talk about their responsibilities to a transcription bot like Otter.AI, which ChatGPT sums up in a working resume. With the quick know-how, Ganta said the use of AI has become a sought-after toolkit for companies.
With the right instructions, ChatGPT can write applications, generate code, and solve complex mathematical problems. Should employees worry about their jobs? Ganta said that as a founder, he views new technology as tools to interact with, and new skills are always an advantage for employers or employees.
“I encourage developers to get involved and hone their skills. These companies make it easy to use their APIs,” he said. “From a company perspective, adoption can be competitive because this is a new skill. Not everyone has done it yet.”
There has been growing concern that generative AI could replace jobs, perhaps not the most anticipated jobs. A recent study found that while telemarketers top the list of jobs “exposed” to generative AI, roles such as professors and social scientists are also at risk.
On the recruitment front, 82% of respondents said they used generative AI for recruitment In the latest ResumeBuilder update. Of the respondents, 63% said that candidates using ChatGPT were more qualified.
“When Photoshop came out, people thought it was going to replace everything and they couldn’t trust pictures anymore,” Haller said. “Since the Industrial Revolution, new technology has changed the way we work. This is just the next step.”