ChatGPT is now available as an Azure OpenAI service Azure blog and updates

Today, we’re excited to announce that ChatGPT is available in preview as an Azure OpenAI service. With Azure OpenAI services, more than 1,000 customers are implementing the most advanced AI models – including Dall-E 2, GPT-3.5, Codex and other large language models supported by Azure’s unique supercomputing and enterprise capabilities – in innovative ways.

Since ChatGPT was introduced late last year, we’ve seen a variety of features like content summarization, creating suggested email copy, and help with software programming questions. Now in preview with ChatGPT as an Azure OpenAI service, developers can integrate custom AI-powered experiences directly into their own applications, including enabling existing bots to handle unexpected questions, call center conversations to enable faster customer support decisions, and creating new ad copy with personalization. Discounts, claims automation and more. By combining cognitive services with Azure OpenAI, compelling use cases can be created for enterprises. For example, see how Azure OpenAI and Azure Cognitive Search can be combined. To retrieve a knowledge base on enterprise information in a conversational language.

Customers can start using ChatGPT today. It will be priced at $0.002/1,000 tokens and will start paying for all ChatGPT usage on March 13, 2023.

Real business value

Customers across industries are seeing business value when using Azure OpenAI services, and we’re excited to see how organizations like ODP Corporation, Singapore’s Smart Nation Digital Government Office, and Icertis continue to leverage the power of Azure OpenAI and the ChatGPT model. To achieve more.

“ODP Corporation is excited to leverage ChatGPT’s powerful AI technology from Azure OpenAI service, enabled by our partnership with Microsoft. This technology will help [The ODP Corporation] We drive continuous change in our business, proactively explore new opportunities and design innovative solutions to deliver greater value to our customers, partners and associates. [The ODP Corporation] Building a chatbot powered by ChatGPT to support our internal business departments, especially HR. The chatbot has been successful in improving HR’s document review process, generating new job descriptions, and enhancing partner relationships. Using ChatGPT’s natural language processing and machine learning capabilities, [The ODP Corporation] It aims to streamline internal operations and drive business success. Adopting this modern technology will help increase our competitiveness in the market and enhance our customer experience.Carl Briscoe, Vice President of Product and Technology, ODP Corporation

“The Singapore Smart Nation Digital Government Office is constantly looking to empower our public officials with technology to deliver better services to Singaporeans and better ideas for Singapore. ChatGPT and larger language models in general promise to accelerate many kinds of cognitive tasks in the public sector, and the alignment techniques included in ChatGPT help officers interact with these powerful models in more natural and intuitive ways. Azure OpenAI Service’s enterprise controls were key to enabling navigation of these technologies across policy, operational, and communication use cases.Feng-Ji Sim, Deputy Secretary, Smart Nation Digital Government Office, Under the Prime Minister’s Office, Singapore

“Contracts are the foundation of business, controlling every dollar within and across organizations. At Icertis, we apply AI to contracts to help businesses worldwide drive revenue, reduce costs, ensure compliance, and reduce risk. ChatGPT’s presence on Microsoft Azure OpenAI services enables more than two billion of these results.” When used with a data lake containing metadata and transaction elements – one of the largest contract data repositories in the world. Generative AI provides insights throughout the contract lifecycle as an intelligent assistant that helps businesses fully understand the purpose of their commercial agreements. Security and reliability are inherent strengths of Azure. Delivering this capability at enterprise scale with help aligns with our Ethical AI concepts and creates incredible opportunities to innovate with the Icertis contract data platform.Monish Darda, Icertis Chief Technology Officer

In addition to the ways organizations large and small can use Azure OpenAI Services to realize business value, we’ve been working at Microsoft to combine large-scale language models with OpenAI and AI-optimized Azure infrastructure. Introduce new experiences to our users and enterprise products. example:

• GitHub Assistant Pilot Developers use AI models in the Azure OpenAI service to accelerate code development with an AI pair programmer.
• Microsoft Teams Premium It includes intelligent refactoring and AI-generated chapters to help individuals, teams, and organizations become more effective.
• Microsoft Viva salesA new AI-powered seller experience delivers suggested email content and data-driven insights to help sales teams focus on strategic sales activities to customers.
• Microsoft Bing It has introduced an AI-powered chat option to enhance consumers’ search experience in a new way.

These are just a few examples of how Microsoft is helping organizations use generative AI models to drive AI transformation.

Using a no-code approach, customers and partners can create new, intelligent applications and solutions that stand out from the competition. Azure OpenAI Studio. Azure OpenAI Studio, in addition to providing customization for each model offered through the service, provides a unique interface to customize ChatGPT and configure response behavior to suit your organization.

See how to customize ChatGPT using system messaging in Azure OpenAI Studio.

A responsible approach to AI

We’re seeing the impact AI can have on people and companies, helping to improve productivity, boost innovation and augment everyday tasks. We are committed to ensuring that AI systems are built responsibly, work as intended, and are used in ways people trust. Generative models such as ChatGPT or the DALL-E image generation model are models that generate new artifacts. Models of this type create new challenges; For example, they can be used to create convincing but false text to create real images that never happened.

Microsoft uses a four-tiered set of mitigations designed to address these challenges. These are compatible Microsoft responsible AI standard. First, application-level safeguards that put the customer in charge, for example, clarifying that text output is generated by AI and requiring the user to approve it. Second, technical safeguards such as input and output content filtering. Third, process and policy safeguards, from systems to reporting abuse to service level agreements. And fourth, documents such as design guidelines and transparency notes to explain the benefits of the model and what we tested.

We believe AI will profoundly change how we work and how organizations operate in the coming months. b Connect in this momentWhile listening, learning and improving our AI systems, we continue to take a principled approach to helping AI guide us in ways that ultimately benefit humanity.

Getting started with Azure OpenAI service

Seth Juarez, chief program manager and co-host The AI ​​showshares top use cases for Azure OpenAI service and a chatbot for retail example using ChatGipt.